A modern HR stack, a blind spot: training
Iliad is one of Europe's major telecom groups, with 13,000 employees across 3 operational entities, including field staff, retail stores, and support functions.
On the HR side, the tech stack was already modern: Javelo for performance evaluation, 360Learning for e-learning. But for in-person training, invitations, and certifications, everything relied on Excel and emails, with templates specific to each entity.
The Challenge
Autonomy without chaos
Iliad's needs boiled down to four requirements:
- Allowing each entity to manage its catalog, sessions, and invitations, without going through a group administrator.
- Moving field certifications out of Excel, with real-time deadline tracking.
- Natively integrating with Javelo and 360Learning, without a heavy IT project or yet another isolated tool.
- Connecting needs identified during appraisals to actual training programs implemented.
The Solution
The TMS that complements Javelo and 360Learning
Iliad deployed Simbel as the group's TMS, based on two key differentiators:
- Native integrations with Javelo and 360Learning: Simbel integrates into the existing tech stack instead of replacing it, as recommended by the two partners already in place.
- An empowering experience: HR teams in each entity can take control in just a few hours, without extensive training, using their own invitation templates and scopes.
« I'm the one who rescheduled the person, and I did it in no time at all, without even attending the workshops. If I can do it without asking anyone, I think anyone can. It's intuitive, actually. »
The Impact
Three autonomous entities, one year later
Twelve months after go-live, adoption is evident at all levels:
- Subsidiary HR teams create their own courses and sessions autonomously, right from day one.
- The certifications are tracked in real-time, along with their validity dates, without a shared spreadsheet.
- The Excel tracking files have disappeared from the training teams' daily routine.
- The group training department maintains a consolidated view across all 3 entities.
« We were spending ages filling out Excel files for shared tracking. And now, you've removed a thorn from our side; it's fantastic. It's really great. »
« I've already been able to add courses to the catalog, create sessions, and I haven't encountered any difficulties enrolling participants. It works very well for us. »
Looking ahead
Usage is expanding: managers are tracking certifications, and there's a stronger link between needs identified in Javelo and pathways managed in Simbel.
Iliad and Simbel demonstrate that a multi-entity group can empower its local teams without losing overall control.