Highlights
- Everything to model resilience skills and tools in your workplace
- While Director of the State Department's Center of Excellence in Foreign Affairs Resilience, I designed this course for U.S. Ambassadors
- Unlimited access
Objectives
- Be a resilience role model,
- Foster team resilience,
- Understand what resilience is and why it is essential in the workplace,
- Recognize characteristics of low resilience in your staff and team
Program
Basic Resilience Concepts
- Welcome to the Course
- Defining Resilience
- What Resilience is Not
- Why Resilience is Important
- Recognizing Low Resilience
- Activity: Reflect On Your Own Resilience
Modeling Resilience
- Five Resilience Factors
- Why Model Resilience
- Self-Care
- Activity: Reflect on Resting Your Brain
- Problem Solving
- How to Say "No"
- Mock Conversation: Saying "No"
- Activity: Practice Setting Boundaries and Saying "No"
- Positive Outlook
- Activity: Write Thank You Notes
- Meaning and Purpose
- Activity: Who am I?
- Social Support
- Activity: Resilience Action Plan
Mentoring Resilience
- Why Mentor Employees?
- Resilience Conversations
- Mock Conversation: Resilience Conversation
- Activity: Practice a Resilience Conversation
- Pitfalls to Avoid
Fostering Team Resilience
- The Value of Team Resilience
- Low Team Resilience
- Activity: Evaluate Your Team's Resilience
- The 7 Cs of Team Resilience
- Culture
- Activity: Your Team's Culture
- Communication
- Competence
- Connections
- Commitment
- Activity: What is Your Commitment?
- Coordination
- Consideration
Next Steps
- Activity: Group Balance Exercise
- Activity: Establish a Resilience Committee
- Activity: Create a Resilience Corner
Conclusion
- Additional Resources
- Thank You & Follow Up
Targeted audience
Managers who want high performing teams
Reviews
John O'Neill I loved the clarity around what resilience is and is not. There were many "aha" moments where my perspective on resilience changed.
Kendra Arkfeld I really enjoyed the short videos so I could take the class a few at a time which allowed me to get through it faster then if I had to sit down and do it all at one time. The additional resources and worksheets are very helpful. I look forward to increasing and maintaining resilience.
Talina Strickland I'm not in leadership but it was good to learn about resilience and get a good understanding of it. The resources are very helpful. Thank you
Nikhil SONI I really learnt a lot from this course. The resources are really helpful. A good ready content. It helps me envisage the situations I have undergone. Knowing lot of concepts from this training I would know be able to deal situations more aptly. I would like to convey my deepest sense of regards to the trainer on this course for sharing her experience and coming up with such a useful training content. I would recommend all people in the leadership roles to pursue this course. Finally I would like the trainer if she can be my mentor. And find some time to coach me on building more resilience in myself and my team. Regards NIKHIL