Highlights

• Everything to model resilience skills and tools in your workplace
• While Director of the State Department's Center of Excellence in Foreign Affairs Resilience, I designed this course for U.S. Ambassadors
• Unlimited access

Objectives

• Architecture of wireless and wire-line networks,
• Network topologies,
• Basic concepts on frequency and spectrum,
• Network components

Program

Basic Resilience Concepts

• Welcome to the Course
• Defining Resilience
• What Resilience is Not
• Why Resilience is Important
• Recognizing Low Resilience
• Activity: Reflect On Your Own Resilience

Modeling Resilience

• Five Resilience Factors
• Why Model Resilience
• Self-Care
• Activity: Reflect on Resting Your Brain
• Problem Solving
• How to Say "No"
• Mock Conversation: Saying "No"
• Activity: Practice Setting Boundaries and Saying "No"
• Positive Outlook
• Activity: Write Thank You Notes
• Meaning and Purpose
• Activity: Who am I?
• Social Support
• Activity: Resilience Action Plan

Mentoring Resilience

• Why Mentor Employees?
• Resilience Conversations
• Mock Conversation: Resilience Conversation
• Activity: Practice a Resilience Conversation
• Pitfalls to Avoid

Fostering Team Resilience

• The Value of Team Resilience
• Low Team Resilience
• Activity: Evaluate Your Team's Resilience
• The 7 Cs of Team Resilience
• Culture
• Activity: Your Team's Culture
• Communication
• Competence
• Connections
• Commitment
• Activity: What is Your Commitment?
• Coordination
• Consideration

Next Steps

• Activity: Group Balance Exercise
• Activity: Establish a Resilience Committee
• Activity: Create a Resilience Corner

Conclusion

• Additional Resources
• Thank You & Follow Up

Targeted audience

Anyone interested to learn more about telecommunication networks 

Reviews

John O'Neill I loved the clarity around what resilience is and is not. There were many "aha" moments where my perspective on resilience changed.

Kendra Arkfeld I really enjoyed the short videos so I could take the class a few at a time which allowed me to get through it faster then if I had to sit down and do it all at one time. The additional resources and worksheets are very helpful. I look forward to increasing and maintaining resilience.

Talina Strickland I'm not in leadership but it was good to learn about resilience and get a good understanding of it. The resources are very helpful. Thank you

Nikhil SONI I really learnt a lot from this course. The resources are really helpful. A good ready content. It helps me envisage the situations I have undergone. Knowing lot of concepts from this training I would know be able to deal situations more aptly. I would like to convey my deepest sense of regards to the trainer on this course for sharing her experience and coming up with such a useful training content. I would recommend all people in the leadership roles to pursue this course. Finally I would like the trainer if she can be my mentor. And find some time to coach me on building more resilience in myself and my team. Regards NIKHIL