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Assertive Communication Skills for Business & Social Life. Speak Confidently. Set Boundaries. Difficult conversations.

Assertive Communication Skills Masterclass
Personal development
Soft skills 💪

Assertive Communication Skills Masterclass

par
Udemy
groupe
9.3/10 (560)
groupe
Communauté
chapeau de certification
Certification
icone de format
Format
Vidéos à la demande

Les avis

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Le contenu

Objectifs

  • Move from being a passive communicator to a confident, assertive communicator.,
  • Make clear requests to your team members, friends and family.,
  • Speak confidently and become visible in group situations.,
  • Overcome your fears and limiting beliefs about being assertive.

Programme

INTRODUCTION TO ASSERTIVE COMMUNICATION

  • Introduction
  • What Is Passive, Passive-Aggressive, Aggressive and Assertive Communication?
  • Why You Need to Be Assertive
  • How Assertive Are You?
  • Coaching Worksheet #1: Identify When and with Whom You Should Be More Assertive
  • Section 1 Quiz

CONQUER YOUR LIMITING BELIEFS THAT STOP YOU BEING ASSERTIVE

  • Introduction to Section 2
  • How Limiting Beliefs Can Be Damaging
  • Limiting Belief #1: Fear of Saying the Wrong Thing
  • Limiting Belief #2: Fear Others Will Discover How Little You Know
  • Limiting Belief #3: Fear of Hurting or Offending Others
  • Limiting Belief #4: Fear That Somebody Will Challenge You
  • Coaching Worksheet #2: Understand Your Limiting Beliefs
  • Section 2 Quiz

BECOME ASSERTIVE IN GROUP SITUATIONS

  • Introduction to Section 3
  • Understand the Dynamics of Group Conversations
  • Be the First to Speak Up
  • Jump Into a Chaotic Group Conversation
  • Keep Your Talking Space
  • Coaching Worksheet #3: How to Prepare for Group Conversations
  • Section 3 Quiz

BECOME ASSERTIVE IN ONE-ON-ONE CONVERSATIONS

  • Introduction to Section 4
  • Understand the Dynamics of One-On-One Conversations
  • Get Agreement to Share Your Perspective on a Touchy Topic
  • How to Hide Your Anxiety
  • How to Be an Engaging Conversation Partner
  • Coaching Worksheet #4: How to Prepare for One-On-One Conversations
  • Section 4 Quiz

NONVERBAL STRATEGIES FOR ASSERTIVE COMMUNICATION

  • Introduction to Section 5
  • Use Body Language That Is Congruent With Assertive Communication
  • Establish An Assertive Presence in Seven Seconds
  • Body Language Dos and Don’ts for Assertive Communication
  • Coaching Worksheet #5: Correct Your Non-Assertive, Nonverbal Communication
  • Section 5 Quiz

VERBAL STRATEGIES FOR ASSERTIVE COMMUNICATION

  • Introduction to Section 6
  • Why Expressing Your Feelings, Opinions and Wants is Important
  • Express Your Feelings
  • Express Your Opinions
  • Express Your Wants
  • Use “I” Instead of “You”
  • Address People By Name
  • Be Persistent and Repeat Your Key Message
  • Suggest a Workable Compromise
  • Make Clear Requests
  • Say “No” to Establish Boundaries
  • Disagree Assertively
  • How to React When Somebody Disagrees With You
  • Coaching Worksheet #6 - How to Move Your Assertive Communication Skills Forward
  • Section 6 Quiz

THANK YOU

  • Summary and Final Message

BONUS LECTURE

  • Bonus Resources

Avis

Jelena Ćirić Rapoš All lessons were presented clearly and concisely. I enjoyed the course very much, and will keep working on my assertive communication skills with the good basis this course provided.

Akhilesh Vyawahare I am very transparent, however, taking this course has immensely helped me understand what being assertive actually means. This course has some very helpful techniques that will help you in the long run for building better relationships and confidence in yourself.

Eric Ryan Keith

  • Great information. The worksheets could really help one learn about themselves and how to improve their communication habits.

Le format

Le formateur

emoji d'un héroAssertive Communication Skills Masterclass
Kara Ronin
Leadership & Soft Skills for Emerging Leaders
Kara Ronin is the founder of Executive Impressions and the creator of two BESTSELLING Udemy courses, Business Etiquette 101: Social Skills for Success, and Assertive Communication Skills Masterclass. Her goal is to help emerging leaders build visibility and influence in their company and industry so they can unlock their leadership potential. ► She has written for TIME, Business Insider, The Local France, YFS Magazine among others, and has been quoted in The West Australian, The Advertiser, Business Insider and Ignites Europe. ► Her speaking engagements have included talks at Geneva Business School, Chartered Accountants Australia and New Zealand, and other associations and groups. ► In 2020, Kara launched The Leadership Pod podcast for emerging leaders. It's available on Apple Podcasts, Spotify, Audible, Google Podcasts and other platforms. ► Visit Kara's YouTube Channel where she publishes FREE videos to help you build your personal brand as a leader, increase your visibility and amplify you influence at work. Since 2012 Kara has run her business, Executive Impressions, in France and then Australia. As a leadership coach, she has worked with professionals globally from countries such as Australia, the US, South Africa, Hong Kong, Dubai and more. She has run in-depth coaching programs, in-person workshops as well as online courses. The focus of all of Kara's work is to help professionals improve their presence, communication and influence to excel their career progression. Prior to starting Executive Impressions, Kara spent over 10 years living an international life in Japan, the USA, and Europe. Over time, she learned Japanese as well as French. Her career experience includes working as a corporate tax consultant for Deloitte Touche Tohmatsu in Tokyo, a trading assistant for Sumitomo in Australia, and an English teacher in Japan. She has a Bachelor of Business majoring in Marketing and International Business, a Bachelor of Arts majoring in Japanese, and a Master of Accounting degree.

L'organisme de formation

Assertive Communication Skills Masterclass

Udemy

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La certification

La communauté